Shipping Policy
Last updated: October 2026
This Shipping Policy explains how BRIXARC processes, ships and delivers orders placed on brixarc.com. BRIXARC is an online store for branded building block sets, operated by MNP Store in Mumbai, India.
Where we ship
BRIXARC ships to locations across India. A small number of remote pin codes may not be serviceable by our courier partners. If your location cannot be serviced, we will contact you.
Shipping charges
Shipping is free on all orders across India.
In Stock orders
In Stock orders are dispatched within 2–3 business days, excluding Sundays and public holidays. Once dispatched, delivery usually takes 5–7 business days, depending on your location. Some locations may take up to 7–14 business days because of longer transit times or courier delays.
Pre-Book orders
Pre-Book sets are sourced specifically for your order after you place it. Pre-Book orders usually take 25–30 days to be delivered from the date of your order. Timelines may be longer if the brand or distributor faces delays, and we will keep you updated if this happens.
Orders with In Stock and Pre-Book sets
If your order includes both In Stock and Pre-Book sets, the full order is shipped together once all sets are available.
Shipping partners
BRIXARC ships through Shiprocket using trusted courier partners, including Blue Dart, DTDC, Delhivery and ATS.
Order tracking
Once your order is dispatched, tracking details are sent to your email. You will also receive real-time delivery updates on your registered WhatsApp number from Shiprocket. Please allow up to 48 hours for tracking information to become active.
Correct address and contact details
Please check your shipping address, phone number and email carefully at checkout, especially if you use autofill. If a shipment is returned because of an incorrect or incomplete address, or because delivery could not be completed, the cost of reshipping will be charged to you. BRIXARC is not responsible for shipments lost or damaged while being returned for these reasons.
Damaged packages
If your package arrives visibly damaged, please take photos before opening it and contact us as soon as possible. Issues with damaged or incorrect items are handled under our Refund Policy.
Delivery delays
All delivery timelines are estimates. Delays can occasionally happen because of courier issues, weather, festivals or other events beyond our control. BRIXARC will help follow up with the courier if your order is delayed.
Contact us
For questions about shipping or your order, contact BRIXARC at hello@brixarc.com or on WhatsApp at +91 8976 272 880.
